Step 1: Solution Design

During the design phase, our consultants work with your team to translate the business outcomes expected of your solution into technical requirements.  Once all parties are completely clear on the these, our consultants will pass your solution to our Projects Team for delivery.

Step 2: Project Management

Clear communication is at the heart of our Project Management approach.  Whilst we maintain our PRINCE2 certification; the majority of our clients prefer a modified PRINCE2 methodology that better reflect their budget and needs.  The Project Plan (where required and appropriate) is defined with you during a Project Definition Workshop; following which we strive to keep you informed at every step until completion.

Step 3: Implementation

The implementation phase itself comprises four primary stages:
Build Stage – where we complete the initial build of your solution ready for testing.
Operational Acceptance Testing (OAT) – where we conduct thorough testing ahead of user migration and go-live
User Acceptance Testing (UAT) – ensures that the functional requirements of your solution meet the standards and criteria agreed during the initial solution scoping phase
Training – administrator and end-user training ensures that your are able to get the most out of your new environment from day 1

Step 4: Migration

Our migration services are designed to ensure minimal disruption to your business during transition.  In many cases, for example migrating your email services to Office 365, your users wont even be aware of the transition.

Step 5: Handover

Of key importance is the smooth transition from implementation to production support.  By ensuring that your IT environment is fully documented on our Service Desk management system prior to beginning your managed service; we ensure the best possible experience for your users.

Years of Experience

We’ve been doing this for 24 years! Since 2013 we’ve been helping our clients across the UK move through the fast changing world of IT, supporting them to find the solutions they need for their business.

Our People

Here at WebPorch Solution we’ve developed a large team of “WebPorch” with varying specialisms all here to support you. From Technicians and Technologists to Strategists and Consultants, we’ve got the right people in place to get the job done.

Bespoke Service

It’s not a one size fits all approach here at Webporch . We tailor everything to suit you. We learn all about your business because we care. This helps us to prepare an IT plan and strategy to suit your business needs.

We’re Experts

We’re cloud specialists and we know exactly what we’re talking about. We stay on top of trends in the fast moving world of tech so that you don’t have to, plus, we are experienced in developing bespoke solutions to businesses of all shapes and sizes.

Address

SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG