Blog – WebPorch Solution https://www.# Cloud Journey Solutions Thu, 03 Feb 2022 16:05:58 +0000 en-GB hourly 1 https://www.#/wp-content/uploads/2020/01/favicon.png Blog – WebPorch Solution https://www.# 32 32 Cloud vs On-Premises https://www.#/cloud-vs-on-premises/ Thu, 22 Jul 2021 09:32:58 +0000 https://www.#/?p=4536 Cloud vs On-Premises has become one of the most deliberated topics within the business world, well, when it comes to IT of course. Obviously, as an IT company specialising in cloud solutions, we are pro cloud. But we understand that it’s not always as simple as just migrating to the cloud. There’s a lot to consider, which is why businesses come to us for support. But seeing as though you’re here, you’re looking for some quick answers as to what makes one more suitable than the other. Well, let’s get to it.

 

Dealing with legacy apps

At some point over the years, your business will have had a requirement for bespoke software or programs to be loaded onto your computer, most businesses do. A specially built program for your business to work exactly how it needs to and it’s usually hosted on-premises in an in house data centre. The team know it inside out and you can’t live without it. The only problem is that it wasn’t built to run on the cloud or made to integrate with cloud based apps. This is the main issue for businesses looking to go totally cloud based.

It’s not necessarily a case of looking at it as Cloud Vs On-Premises, the most popular options, in this case, would be to opt for a hybrid cloud solution. That way, your IT strategy runs alongside your business and your plans for the future.

At Webporch , we apply the same strategic process to our own IT. We have opted for a hybrid approach and we regularly look at our infrastructure and consider what can be done in the cloud as opposed to on-premise and, over the years, have massively reduced our dependency on anything that isn’t cloud based.

We still have tin in our office. After all, visitor logging systems need a front end. The back end is, however, located in the cloud. We still have accounts systems that are dependent on a local PC. Because of this, we need a hybrid solution. The reasons for this are very simple and very common. We have two line of business applications that need to talk to each other. They require two independent software companies to integrate with each other so that we can go completely cloud based. Which isn’t yet the case. This will eventually happen, and ongoing strategic reviews of our IT systems will factor in when this can happen. For now, like most companies, we are running a hybrid cloud system.

There is nothing wrong with running a hybrid system, it currently suits the business needs. Our cloud-first approach has allowed us to move everything we possibly can into the cloud. This has also allowed us to adapt very quickly to the fast changing home working world. With the systems and the processes we have in place, all of our team, (including those reliant on the office based tin) can work from anywhere.

 

The benefits of cloud

Flexibility

Which is one of the main reasons cloud trumps on-premises in the cloud Vs on-premises debate. It provides endless flexibility for your team. The benefits of the cloud-based approach are clear. Productivity from the team improves as everyone has access to everything they need. For me, one of the simplest but most effective benefits is being able to work on the same document at the same time. Paul and I regularly work on the same proposal or presentation at the same time with live real-time changes being seen by both of us, despite being miles apart. Simple, but incredibly effective.

Security

Another crucial benefit of cloud technology is security, for a few reasons. Firstly, with cloud hosting you have built-in cyber security, keeping your data protected. Plus, in the event of an emergency or disaster, you won’t lose your business data. God forbid your building burns down or there’s a flash flood, as long as you’ve got a device, your systems are up and running as soon as you are. With cloud hosting it’s offsite and automatically backed up, so in a disaster, you’ve got one less thing to worry about.

Cost

I know it sounds like we’re banging on about the cloud, but there’s more. There’s a common misconception that cloud hosting is expensive, but this is usually because it’s not implemented correctly. When done right, you only pay for exactly what you use. With on-premises, there’s a lot of wastage from capacity you don’t use. Plus, when you need more, it’s a case of buying more expensive tin with engineer costs to go with it. Need more cloud capacity? It’s the click of a button.

Why you might stick to On-Premises?

Reasons other than legacy apps as to why you’d want to stay on-premises? Maybe you want your own private network? It can be done on the cloud. Maybe you’re concerned about internet connection. Going cloud-based does require a decent internet connection, however, these days, fast connectivity is the norm. The speed of your internet connection used to be a negative but today, this should no longer be an issue.

It’s our cloud-first approach that perhaps makes us a little bias towards not having any on-premise hardware, but we have experienced the benefits first hand, just as many of our clients have.

So, the answer to what is becoming an age-old question of “Cloud vs On-Premises”, is that you will probably need both, the hybrid solution, with a strategic partner like WebPorch Solution providing a cloud-first approach that’s tailored to your business.

Steve

CEO

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Our top 10 tips for migrating to the cloud https://www.#/10-tips-for-migrating-to-the-cloud/ Thu, 08 Jul 2021 14:38:09 +0000 https://www.#/?p=4527 Thinking of migrating to the Cloud? Already moved to the Cloud and wish you hadn’t? Here are our top 10 tips for migrating to the cloud without the pain…

 

1. Know what cloud technology is

Sounds simple right?  Well, there are a lot of cloud solutions out there, including on-premises Enterprise Cloud, hosted cloud providers, and hyperscale providers such as Microsoft with Azure and Amazon with Amazon Web Services.  We see a lot of hosted cloud providers simply providing a co-location hosting server wrapped in a monthly finance package.  Here’s a quick checklist to help you to identify an ‘actual’ cloud provider (hint: if you answer ‘No’ to any then you’re probably not looking at a genuine cloud solution):

    • Can I add a single user or virtual instance when I need to scale up?
    • Can I scale down as well as up on a monthly basis?
    • Can I scale up for short periods in response to business demand?
    • Am I actually paying for what I use, with no binding long-term commitment?
    • Can I easily change cloud providers?

 

2. Understand what technology you’re moving to the cloud

Like any journey, it’s important to know your starting position – it’s the same with a cloud migration journey.  Before considering the financial and operational impacts of moving to the Cloud; you need to fully understand the IT environment you are looking to migrate.  There can be a lot of ‘gotchas’, such as legacy applications that are unsuitable for the target cloud environment (more on this in number 4 below), or high CPU & GPU load applications that could prove expensive to cloud host.

 

3. Consider a Hybrid Cloud IT infrastructure

The term Hybrid Cloud is often used to explain away why an organisation hasn’t fully adopted the Cloud, usually due to some of the reasons above and below.  To us, it’s a way of describing a phased, managed approach to cloud adoption.

A hybrid approach allows us to provide a solution to our clients that delivers the benefits of cloud computing, where it can be achieved; whilst leveraging on-premises and private cloud (or co-located) technologies for those elements of an IT infrastructure that, for operational or financial reasons, aren’t quite ready for the cloud.

Many also choose to opt for a hybrid cloud option for data sovereignty. Some organisations hold large amounts of sensitive data, much of which they would prefer to keep onsite or in a private or on-premises cloud rather than an off-site data centre. Hybrid Cloud allows for sensitive data and legacy applications to be hosted on-premises whilst less sensitive data and migratable apps to be hosted in the cloud, the ideal solution.

A cloud partner or cloud specialist will be able to advise on on-premises vs cloud or whether hybrid is right for you. Bespoke cloud and hybrid solutions can be developed to suit you.

 

4. Learn whether your legacy apps and IT systems can migrate to the cloud

Love them or hate them, they’re key to the running of your organisation, and a cloud-based alternative may be too costly, or several years way.

As mentioned above, legacy applications are the single biggest reason that complete cloud adoption cannot be achieved by our clients.  So what do we do about them?  Simple, where possible we’ll move them onto the Microsoft Azure platform, and then publish them back to client devices.  If that doesn’t work due to operating system restrictions, then we can always fall back on on-premises servers (preferably hyper-converged) to deliver them.

 

5. Understand the varying IT needs of your employees

Not all users are created equal, and understanding their specific requirements is the key to building a business case for cloud adoption.  It’s also the key for ensuring that you don’t become the target for a lot of frustrated users if things go wrong.

By mapping out the different categories of users, and their particular IT requirements; we can more accurately predict the correct blend of technologies required and their associated operational costs. For example, the requirements of IT for your office staff may vary from those out in the field carrying out hands-on roles.

Finally, and this one is rather important: pilot the chosen technologies to confirm that your business case, and the user experience, is as expected, before committing to a major cloud migration.

 

6. Consider the user experience of your chosen technology

Speaking of ‘user experience’, let’s face it, your users don’t care about scalability, resilience, and cost benefits.  They just want IT to be what we call a “quiet enabler”, and they’re going to judge your shiny new cloud solution with their own set of criteria, for example:

  • Is the new environment consistently fast (note the word ‘consistently – it’s an important measure)?
  • ‘Consistent’ should also be applied to the method of accessing the IT environment. They should be able to use the same credentials, in the same way, regardless of how they are accessing the service
  • Can they access all of the applications and data they need, from each location where they are expected to work from?
  • How ‘joined up’ is the overall IT environment? Are there multiple products required to achieve simple tasks, or does it feel sort of ‘joined up’ and ‘effortless’
  • Do they feel that they are ‘fighting’ the cyber security and compliance technologies that you’ve put in place?

We work with clients to start the solution design process with the above list at its heart, not as an afterthought when things don’t go right.

 

7. Ensure your connectivity is strong enough to support cloud

Whilst your cloud provider is taking care of the infrastructure resilience (hopefully!); you still need to be able to connect to it to be able to work.

Under investing in broadband connectivity, or not ensuring that the connection is resilient, is the number one cause of outages following a cloud migration.  Good connectivity is cheap (and getting cheaper by the day): please don’t scrimp on this key area – you will regret it.

 

8. Think about how you’ll migrate to the cloud with minimal disruption to your business

Don’t make your users’ first experience of the new Cloud solution a bad one.  The first time they should realise that they have moved to a new environment is when they are introduced to the cool new features available to them.

Extensive use of migration automation technologies mean that we are able to move clients from their on-premises infrastructure, to the Cloud, with little to no interruption to service; and little to no action required on the users’ parts.

 

9. Manage your technology costs

Costs Creep – it’s very easy.  We have just won a new client who is paying for 150 Microsoft 365 licences for their 105 users.  They are also entitled to utilise Academic licenses for over half of their users and hadn’t been told of this fact by their incumbent.

Their reason for choosing us as a partner is that they are looking to grow from 105 users, to over 500 users in the next three years.  They want to do so with a partner that is as concerned about their monthly billing, as they are.  A true partner should be working on your behalf to find the optimum licensing and virtual infrastructure instances on a monthly basis.

 

10. Innovation through cloud technology should be business as usual

I would describe Microsoft as something of an Innovation Factory.  Although I’m sure many of you would have your own way of describing Microsoft; I’m comfortable with my choice.  According to Microsoft, in 2020 they spent over $17 billion in research and development, and that shows in the constant stream of innovations delivered in the last 12 months. That’s why we partner with Microsoft for cloud hosting through Microsoft Azure and for their productivity and collaboration platforms through the likes of Microsoft 365.

Keeping our partners appraised of Microsoft’s developments has become a full-time job for us.  If you’re not constantly being advised of new ways of innovating with your investment in Microsoft, then you might want to consider another Microsoft partner.

We hope that our top 10 tips for migrating to the cloud have provided you with some help and guidance when thinking about your business. If you’d like to speak to a member of our team regarding cloud migration simply fill out the form below and we’ll get in touch as soon as possible.

 

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How Microsoft’s Power Automate can benefit businesses https://www.#/how-microsofts-power-automate-can-benefit-businesses/ Wed, 07 Jul 2021 08:16:04 +0000 https://www.#/?p=4514 Power Automate from Microsoft is benefiting businesses across the world including many of our customers. But to explain how, first we’ll discuss what it actually is, along with some real life examples to put the benefits of Power Automate into context for you.

What is Power Automate?

Formerly known as Microsoft Flow, Power Automate is a Microsoft 365 application that allows businesses to create automated workflows, file management and data collection. This allows businesses to streamline their day to day by having Power Automate automatically carry out tasks that staff members would’ve previously been responsible for. For example, automatically placing certain documents in specific folders based on set criteria, or automatically sending quotes for approval to relevant members of the business.

Other Power Automate functions include sending reminders, moving business data and even for automating tasks on your own computer, such as computing data in Excel. These are just a few quick examples, but here’s how we put Power Automate into action for one of our clients.

 

Introducing our client to Power Automate

Our client, a large care provider based in Lancashire, came to us to discuss their outdated IT services. These included on-premises data centres, a variety of security technologies and remote access solutions. After gaining in depth insight into their organisation we came to the conclusion that their current services were disjointed, expensive, difficult to manage and offered a poor user experience for their staff.

Amongst many other things, together, we learned that the main concern for this organisation was that they were responsible for the safe keeping of a large amount of personal medical and financial data for their service users. Users had become used to creating work arounds to allow them to access and share sensitive information, presenting the potential risk of accidental data disclosure and loss if systems weren’t improved.

To support the client we introduced a variety of IT services, all of which you can read about in their case study here, but to improve not only their productivity but the safety of their data we implemented Power Automate.

 

How automation in Power Automate works

By using code and drag and drop tools alongside prebuilt connectors we are able to connect data and numerous applications to detect specific images or text within documents and more, which enables Power Automate to induce specific actions suited to the organisation’s needs.

AI also comes into play and identifies recommended workflows based upon repetitive tasks carried out by employees.

This function has the ability to integrate with numerous apps and systems within the business. This means that existing technology or bespoke platforms used by organisations can also be used alongside Power Automate, presenting opportunities to organisations, and here’s how.

 

 

How our client benefitted from Power Automate

From our early discussions, it was clear that such a move would allow us to radically re-imagine their approach to document and information management, business processes, and information security.

The concept was embraced enthusiastically by the client, and we worked with them to establish the best way to do this to suit their organisation.

Alongside the use of SharePoint, Power Automate and Power Apps were used to allow the creation, moving, and archiving of sensitive documents to be accomplished using SharePoint lists; rather than requiring a call to the IT Help Desk.

Security and compliance were addressed through the use of SharePoint metadata; which allowed all documents to be classified as a particular type depending on the content or images within the document. Things such as Document Review Date, Supported Person, and Manager Details were embedded into each document, ensuring these details were always included, this allowed the document to be classified accordingly.

In order to allow automated document management we used SharePoint metadata to allow us to embed specific criteria into every document created by staff members. This included things such as document review date, supported person, manager details and more. By embedding this criteria it meant that staff members had to provide these details when creating documents including sensitive information, allowing for a standardised management and classification process. From here, Power Automate was able to then scan the SharePoint site to ensure that files were stored in the correct location based on criteria included within the document. As well as this, we were able to enable an automatic flagging process which notified the appropriate manager that a document was reaching its review date.

In short, documents are classified, stored, and moved, based upon their own embedded meta data, rather than through manual processes, with little or no intervention from the IT team. A function like this saves employees time and allows the organisation to remain secure, which is invaluable for many companies, especially those in the care sector.

The move from a legacy on-premises IT infrastructure, to the Microsoft Modern Workplace platform, has fundamentally changed the way the client not just uses, but also thinks about information and data.

If you’d like to find out how Power Automate can support your business to improve productivity don’t hesitate to get in touch.

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The features of Microsoft’s Power Platform https://www.#/the-features-of-microsofts-power-platform/ Fri, 21 May 2021 09:44:07 +0000 https://www.#/?p=4292 Tired of repetitive tasks?  Fed up of paper shuffling? Sick of waiting for the IT team to grant folder permissions?  Annoyed at getting to work to find there are no parking space? Bored of being asked the same question over and over again? Microsoft’s Power Platform is here to help.

Hopefully you don’t suffer from all of the above, however if you do, we’d like to introduce you to Microsoft’s Power Platform, or as we like to call them, the Power Platform Superheroes.  I know, not as catchy as Power Rangers, but that name was already taken.  But don’t let that take anything away from the fact they are a powerful bunch.

The four of them are known as:

  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents

To give you a taste of their collective power, here are a tester of a few projects that we’re working on at the moment…

Robotic Process Automation

Tired of repetitive tasks?

Power Automate includes a product known as ‘Desktop Flows’.  Think of it being like an Excel of Word macro, but on steroids.  Desktop Flows allows you to record actions on your device, view the resulting activities captured, edit them, and then set them to run manually or automatically using Robotic Process Automation (RPA).

The move to paperless

Fed up of paper shuffling?

By combining Power Automate and Power Apps you can very rapidly move to the much vaunted ‘paperless office’.  You can trigger approval workflows using Teams or your mobile devices; receiving confirmation of each stage of the approval as it progresses.  If you are presented with a piece of ‘traditional’ paper – simply scan it, or capture it with Office Lens, and let Microsoft’s AI processes extract the relevant information from the captured document and begin an automated process.

Permission management

Sick of waiting for the IT team to grant folder permissions?

In dynamic organisations, where people frequently join, or move between work groups; the traditional step of requesting permissions to access shared folders can be somewhat slow.  We now provide clients with the ability to simply update a SharePoint list (usually via Teams or Power Apps) to make an organisational change; and Power Automate completes all of the back-end creation, moving and setting of permissions within seconds of the change.

CCTV integration

Annoyed at getting to work to find there are no parking space?

Wouldn’t it be nice of you could receive an email telling you that all the parking spaces where full before you arrive at work; allowing you to find somewhere else to park and save time?  By feeding images from your organisation’s CCTV straight into Power Automate, we can use AI Builder to identify when all the spaces are taken and send an email or SMS to warn you.  This is just one of the many AI functions that Microsoft has provided within Power Automate.

Automated query management

Bored of being asked the same question over and over again?

Microsoft’s Power Virtual Agents can provide an intelligent Bot that can field a barrage of increasingly complex queries.  By integrating the Bot with Power Automate, we can trigger a range of automated process to reduce the overhead of handling colleague and client queries and requests.

 

If the idea of using Microsoft’s Power Platform Superheroes to make your like easier sounds appealing; why not get in touch and speak to one of Webporch ’s Solution Superheroes by filling out the form below to find out how we can help.

 

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We’re client focused every time https://www.#/were-client-focused-every-time/ Fri, 21 May 2021 09:11:58 +0000 https://www.#/?p=4294 “Oh – okay.  I didn’t realise you were still using typewriters … no problem, here’s what you need to do…”

 

You don’t tend to hear those sort of conversations these days, but I just did.  I was in a meeting with our CEO, Steve Pickering, and he took a call from one of our customers; one who we have taken care of for over 20 years.

 

The customer has computers, of course; however it turns out that they still like the quality touch of a type-written Delivery Note it seems.  This had presented their MD with some form of technical challenge in relation to their Sage accounting system.  Undaunted, Steve proceeded to offer him sound advice that helped him to deal with the problem; at no time questioning his choice of technologies.

 

What Steve was, albeit unconsciously, demonstrating was what is known as ‘the Founder’s Principle’.  WebPorch Solution was born as a service-oriented company.  From its inception, to today’s cloud-centric (and typewriter centric of course) operation, we have always strived to provide our clients with the correct advice to suit their needs.

 

If you’re in sales, you might be shouting “Sell them Microsoft 365 you idiot!”, or worse.  I would like to point out however, that our core principles don’t allow this for one simple reason:  It’s not the right technology for his organisation’s size and requirements … typewriters are the right thing for them in this particular instance.

 

Whilst we’ve moved on to providing Microsoft Modern Workplaces and Azure platform solutions to the near totality of our client base; we never leave a client behind because they don’t fit the view of a ‘modern organisation’. If you’re looking for a strategic IT partner that will always put your interests over commercial gain, then why not get in touch…

Paul
Sales & Marketing Director

 

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A quick lesson on hybrid cloud solutions https://www.#/hybrid-cloud-solutions/ Mon, 10 May 2021 13:10:16 +0000 https://www.#/?p=3975 What are hybrid cloud solutions?

Hybrid cloud is a data and computer system storage solution that combines an on premise data centre or private cloud with a public cloud network such as Microsoft Azure, which allows the sharing of data and applications across networks. Organisations use hybrid cloud solutions to provide their business with a network that is specifically tailored to their needs.

The benefits of a hybrid cloud solution

Over the years I have seen many versions of hybrid cloud, but no matter which definition of hybrid cloud I’ve seen, the benefits have consistently been the same. The general principal is that when a business or organisation’s computing and processing demand increases beyond the on-premises capabilities, businesses can use the cloud to instantly scale capacity up or down to handle excess capacity. It also allows them to avoid the time and cost of purchasing, installing, and maintaining new servers that they may not always need.

Why do businesses choose a hybrid cloud solutions?

There are many additional reasons over and above capacity requirements that a business might choose a hybrid cloud approach, typically these are meeting regulatory and data sovereignty requirements, maximising on-premises technology investments, addressing low latency and edge workloads, and strengthening resilience and business continuity.

At Webporch , we support a number of industries that work with highly sensitive data, such as banking, finance, charities and healthcare. For these businesses the hybrid cloud was their best option. It allows the flexibility for certain types of data to be stored on-premises while allowing other maybe less sensitive data to be stored on the cloud. In this kind of hybrid cloud architecture, organisations gain the flexibility of the public cloud for less regulated computing tasks, while still meeting their industry requirements.

What has been interesting over the last few years is that the regulations stipulate that data is to be held using on-site storage, but many businesses find hybrid cloud security to be superior to that of their on-premises datacentre because of the always-up-to-date features such as automated data redundancy, high availability, disaster recovery, and cybersecurity. Meaning business data is almost always safer with a hybrid solution. I suspect that this is one.

If you’d like support finding the right cloud solution for your business, don’t hesitate to get in touch. Or visit out cloud services page where you can find out more.

Tom
CTO

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Things to consider with your IT as we go back to normal https://www.#/things-to-consider-with-your-it-as-we-go-back-to-normal/ Thu, 29 Apr 2021 14:44:34 +0000 https://www.#/?p=3794 Normal; I think we used to know what it looked like, and now, as we are seeing green shoots in the economy, we are starting to work with the new normal and are getting our heads around what our IT as we go back to normal looks like.

When we all went home back in March 2020, we quite literally grabbed any device we could to get connected to the office. Sadly, this also meant that some security protocols were overlooked, and our support desk went into overdrive making sure that clients had secure, safe access to the files and folders they needed to work effectively.

As we return to work, there are lots of things to consider with your IT in this new normal world.

What does the new normal look like for you?

If, like us, your team will now be permanently flexible, this means that the new normal still involves having a significant number of your team members working at least on a part time basis, at home. This is the new normal and whilst I agree that collaboration works best in the office, there are definitely benefits to focussed work taking place at home, but do you have all the solutions in place to manage a hybrid workforce? The right connectivity, suitable devices that allow staff to move from place to place, productivity and engagement solutions that enable your staff to collaborate easily no matter where they are, such as Microsoft 365? There are so many ways in which you can aid your workforce to be productive whilst adopting the new normal.

Preparing for Teams meetings when you are not the only person in the room

Whilst we have been at home, we have had the luxury of being able to close doors to get the right environment. Back in the office though, you will find that those super comfortable fruit-based earphones (other earphones are available) are so good that they will easily pickup everyone else’s voice as well as your own. Investing in something that is very good at removing the background noise will give your colleagues on the call a much easier time as they will only be able to hear you, as opposed to also hearing John and Sally in the background on every meeting.

Connectivity

It is fair to say that the UK’s biggest unplanned broadband test was successful. We could all do with more speed though so checking when your contract expires or even a call to your provider, mid contract to see if you can get an increase in speed, could make all the difference with your IT as we go back to normal.

Planning for the future

Making sure we have a IT strategy in place so that you are prepared for whatever this pandemic throws at us. Preparing for hybrid working environments, upscaling workforces, managing more data and documents, these are all thing you should be prepared for. Your IT strategy will play a huge part as we go back to normal, and it is at the very heart of what we do.

Security

Do your teams have access to the information they need – equally as important, what do they not need access to. Aligned with your strategy, would be a well-built security plan. Making sure you future proof the security of your business is something to revisit as we go back to normal. Firewalls, switches and networks have evolved massively in recent years and could be the boost your network needs when hundreds of users are all trying to access the same things.

There is a specific, definite shift in the conversations we are having with our clients. As a starter for ten, collaboration is the hottest topic as we discuss IT as we go back to normal. This is something we can help you with.

Steve
CEO & Founder

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How Microsoft Teams improves productivity and collaboration https://www.#/how-microsoft-teams-improves-productivity/ Fri, 23 Apr 2021 12:19:16 +0000 https://www.#/?p=3687 How Microsoft Teams improves productivity and collaboration

Here at WebPorch Solution we are constantly striving to find new, innovative ways in which we can work, not only for ourselves but for our customers too. What we’ve found is that Microsoft Teams improves productivity in so many ways. Not only that, but it just makes life at work easier.  This week in particular, saw a few meetings where this was highlighted, starting with our quarterly update.

Holding meetings with staff inside and outside the office

Each quarter we share, with the whole team, warts and all, how we are doing. During the pandemic, these meetings have been invaluable, enabling us to share fundamental information on the decisions we, as a company are making, to navigate our way through unprecedented times. Throughout this period we conducted our meetings with everyone at home, all through teams. I shared my PowerPoint and ran through the slides. A document which Paul (Sales & Marketing Director) and I had worked on collaboratively, once again in Teams.

We think it is hugely important for the whole team to see the pluses and minuses of the inner workings of the business, thankfully, despite an uncertain period for all businesses, we’re now thriving better than ever. And, with things starting to get back to normal, we now had a chunk of the team in the office, which meant this meeting saw the use of Microsoft Teams once again which allowed us to enable our remote workers to have as close an experience as possible, to the ones who were able to social distance in the room.

With the use of touchscreens, multiple microphones, multiple presenters, and some clever trickery in PowerPoint, we delivered a fantastic experience for our team. Oh, and the whole thing is recorded in Teams for those that were unable to make it due to other commitments. And, although it sounds complicated, it was really simple.

Everything ran smoothly, with homeworkers able to view the slides and hear us narrating them, whilst the rest of the team sat and viewed this in person on the big screen. Microsoft Teams improves productivity and collaboration in this way and it’s proved to be great for us and many of our clients.

Working collaboratively on documents in Microsoft TEAMS

It’s not only in meetings that we see the benefit of Teams. In the marketing update meeting, we had 3 people in 3 different locations, all collaborating on the same document at once. Gone are the days of sending a document over email for someone to update and send back. Now, you’re given access and can make your alterations in real time, and, you can do it together, you could have 100 people working on a document at once if you really wanted.  It always puts a smile on my face when you see a spreadsheet being updated by people collectively even though they are hundreds of miles away from each other.

The same went for our Finance meeting and many others, It’s hard now to think back on how we did these meetings without working in TEAMS. Wow, how we relied on email and patience, waiting for someone else to finish what they were doing so that we could do our job.

Here are just a few examples from us at WebPorch Solution on how Microsoft Teams improves productivity and collaboration for our business, just like it can with yours.

Welcome to Microsoft TEAMS and the Modern Workplace. Making working easier.

Steve
CEO & Founder

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What is cyber security accreditation and why does my business need it? https://www.#/what-is-cyber-security-accreditation-and-why-does-my-business-need-it/ Thu, 08 Apr 2021 07:22:23 +0000 https://www.#/?p=3314 What is cyber security accreditation?

Cyber security accreditation is important, but it makes you wonder what it actually means, what do you have to do to achieve it and is it regulated?

What’s your first thought when you see the ‘Cyber Essentials’ logo on somebody’s web site?  “Wow!” … maybe,  “That’s reassuring.” … possibly, “ Yeah – whatever, they just clicked ‘yes’ to all the questions and hit ‘Submit’” … almost certainly.

The Cyber Essentials certification framework is designed to inspire confidence in the UK supply chain by providing organisations with a checklist to ensure that they are complying with cyber security best practice.  A very noble cause, except that the basic version of Cyber Essentials (i.e. without the ‘Plus’ at the end) is a self-certification process.  This means that it relies solely on trust.  Trust that the organisation you are dealing with will take the appropriate security measures to protect your sensitive data when it is in their hands.

As a nation, we Brits are a trusting lot.  We place great store in the integrity of our fellow countrymen.  Unfortunately, we can also be a bit, well … naïve.  That’s why you need to be appraising your partners based upon the ‘Cyber Essentials Plus’ accreditation.  Why?  Because the ‘Plus’ at the end means that an external assessment body has verified your cyber security posture.

What is the cyber security accreditation process?

Sounds simple?  Don’t be fooled.  The external verification process is very rigorous.  It involves penetration testing, simulated virus ingress, and malicious script testing  on your end-user devices (to name just a few tests).  The end result, however, is well worth the effort, as you can a stick a logo on your website that gives genuine assurance on your organisations cyber security posture.

Not sure where to start?  Simple, as a Cyber Essentials Plus accredited, next-generation security provider; we can step you through the process of getting verifiably secure.  After all, your fellow Brits have got enough on their plates to worry about at the moment, without having to worry about your security.

Why is cyber security important for my business?

Find out in our blog post here.

 

cyber security accreditation

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Why is cyber security important for your business? https://www.#/why-is-cyber-security-important-for-your-business/ Wed, 07 Apr 2021 15:35:32 +0000 https://www.#/?p=3296

Why is cyber security important for your business? Well, I once heard an expression from a very wise man: “No Publicity is Bad Publicity”.  By this, he meant that even bad publicity is better than no publicity.  I wonder if any of the following would agree:

Apple, Adobe, Anthem, Community Health Systems, Capital One, Dun & Bradstreet, Estee Lauder, Facebook, First American Financial, Ebay, Equifax, Global Payments, Home Depot, Health Net, Heartland Payment Systems, JP Morgan Chase, LabCorp, LinkedIn, Marriott International, MGM Resorts, Microsoft, Monster, Quest Diagnostics, T-Mobile, Sony, Staples, Target, TJ Maxx, Under Armour, Vodafone, Walgreens, Yahoo, and Zynga.

Each of the above suffered a breach of over 1 million records, and were publicly listed on the NASDAQ Stock Exchange.  According to a report by comparitech.com, after three years their average share price was down against the NASDAQ by -15.6%.

In the light of the above, it’s clear that inadequate cyber security is very, very bad for business.  But why is cyber security important for your business? and how does it work? In a recent blog, I discussed the increasing importance of publicly displaying your cyber security credentials.  The reason is simple: your customers (and suppliers) do not want to be associated with, or be the victims of, a breach in your company.

 

So, what does cyber security cover and protect my business from?

At face value, the answer to this is simple: it protects you from cyber threats.  But it’s not as simple as it might seem.  For the purposes of this blog, I thought it might be useful to take a look at cyber security from the perspective of your organisation’s data.  After all, in today’ world, your data is your business.

Protecting Your Data at Rest
Your data has to ‘live’ somewhere.  Whether that be in The Cloud, on your IT infrastructure, on your local disk, or (gulp!) on removable media such as a memory stick.

Protecting your data at rest is then fundamentally about answering two questions:  Where is my data stored?  Who can access it?

The answer to the first question might seem obvious, however in today’s hyper-connected, home-working world, you might have to try a bit harder to find it than you might think.  The answer to the second will allow you to formulate a plan for protecting it.

In short, protecting data at rest is about addressing the ‘where’ and the ‘who’ questions with a view to ensuring that data is encrypted wherever it is stored, and that any means of accessing it protected by layers of user security.  A degree of Mobile Device Management (MDM) wouldn’t go a miss here also, to prevent data being moved to unauthorised devices, such as memory stick.

 

Protecting Your Data in Motion
It should go without saying that any sensitive information or data that leaves your corporate network should be encrypted.  I say ‘should’, but even the UK Government hasn’t quite got the idea, as you can read about in another of our recent blogs.

Protecting data in motion is all about ensuring that data is either encrypted as a payload (e.g. an email attachment), or only travels via an encrypted point-to-point tunnel (e.g. a VPN or https session protocol).

 

Protecting Your Data in Use
Protecting your data in use is arguable the most difficult one.  Why?  Because it involves the most unpredictable component of any IT infrastructure: Humans.

Humans have a habit of trying to make their lives easier; without the hassle of following strict procedures and guidelines.  After all, they’re simply trying to get their job done … right?

There are several approaches to protecting data in use, including: Data Loss Prevention, Endpoint Protection and User Awareness Training.

Endpoint Protection has moved on from just installing an anti-virus product, to an ever changing battlefront that requires machine intelligence to stay on top of things.  You can hear how we are using the latest generation of Artificial Intelligence endpoint protection solutions here.

In the Cloud Era; Data Loss Prevention (DLP) is both a bigger challenge and, with the right solution, an easier problem to address.  With the vast majority of our clients now using Microsoft 365 to store, access and share their information; our ability to provide enhanced DLP and compliance adherence has become one of the most important tools in our ever-growing cyber-security toolkit.

In an age of phishing, vishing and smishing; user awareness training is about educating your users continually; whilst providing them with better alternatives to the easy shortcuts that they may choose to adopt.  You can hear more about how we can help with this aspect here.

 

What cyber security does my business need?

The problem is that the range of cyber security technologies available introduce the risk of creating a cyber security ‘solution’ that is so complicated that they, collectively, make you less secure.  At best, a complex stack of technologies can make your security posture opaque; and your ability to respond to an ongoing threat slow and disjointed.

For this reason, we provide our clients with three aspects of cyber security to protect their data at rest, in motion, and in use:

  • An end-to-end next-generation cyber security product set that is managed through a single pane of glass. This simplifies the management of the solution, improves overall posture visibility, and reduces to near zero the threat response time required.
  • Strict Data Loss Prevention and compliance enforcement in their Microsoft 365 Tenants.
  • Phishing awareness training, backed by 24 hour real-time Dark Web scanning , to reduce the risk presented by the ‘human’ factor.

Of course, no cyber security solution is perfect. That’s why we also provide full cloud and on-premises infrastructure recovery solutions for those rare occasions when the bad guys win.

Still not convinced that you need cyber security is good for your business?  Just ask:

Apple, Adobe, Anthem, Community Health Systems, Capital One, Dun & Bradstreet, Estee Lauder, Facebook, First American Financial, Ebay, Equifax, Global Payments, Home Depot, Health Net, Heartland Payment Systems, JP Morgan Chase, LabCorp, LinkedIn, Marriott International, MGM Resorts, Microsoft, Monster, Quest Diagnostics, T-Mobile, Sony, Staples, Target, TJ Maxx, Under Armour, Vodafone, Walgreens, Yahoo, and Zynga.

WebPorch Solution Cyber Security Solutions

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